Sales & Exchange Policy

Refund Policy
At this time, we do not offer refunds on any purchases.
All sales are final once an order has been confirmed.

We encourage customers to review product details carefully and reach out to us with any questions before completing a purchase.

⸻

Exchange Policy
Ring exchanges are accepted within 7 days of purchase, provided the item is in its original condition and has not been altered or damaged.

Please note the following:
• Exchanges are subject to size and design availability.
• If the desired size is not available in the same design, you may:
• Select an alternative design of equal value, or
• Request a custom remake or pre-order of the same design.

Custom remakes or pre-orders will require an additional production timeframe, which will be communicated before proceeding.

For exchange requests or further clarification, please contact us directly and we’ll be happy to assist.

Custom & Made-to-Order Items
Custom and made-to-order pieces are specially produced for each customer and are not eligible for refunds.
Exchanges on custom items may be considered only for size adjustments, subject to assessment.

Production Timelines
Production and delivery timelines may vary depending on design complexity, material availability, and custom requests. Any timelines shared are estimates, and we will always keep you informed should there be any changes.Under Policy

Sales & Exchange Policy

Refund Policy
At this time, we do not offer refunds on any purchases.
All sales are final once an order has been confirmed.

We encourage customers to review product details carefully and reach out to us with any questions before completing a purchase.

⸻

Exchange Policy
Ring exchanges are accepted within 7 days of purchase, provided the item is in its original condition and has not been altered or damaged.

Please note the following:
• Exchanges are subject to size and design availability.
• If the desired size is not available in the same design, you may:
• Select an alternative design of equal value, or
• Request a custom remake or pre-order of the same design.

Custom remakes or pre-orders will require an additional production timeframe, which will be communicated before proceeding.

For exchange requests or further clarification, please contact us directly and we’ll be happy to assist.

Custom & Made-to-Order Items
Custom and made-to-order pieces are specially produced for each customer and are not eligible for refunds.
Exchanges on custom items may be considered only for size adjustments, subject to assessment.

Production Timelines
Production and delivery timelines may vary depending on design complexity, material availability, and custom requests. Any timelines shared are estimates, and we will always keep you informed should there be any changes.